Empathy has the potential to be a catalyst for delivering truly individualized quality patient care, generating feelings of meaning in work for providers and for instigating sympathetic distress leading to stress and burnout. This talk navigates through the contemporary research to help us understand the phenomenon of the empathic connection from the fields of psychology (humanistic, social, health and contemplative), neuroscience and medical education in order to consider how, where and when to intervene to support our providers.

During this webinar, Eve helps us to develop a scientific understanding of emotion and burnout and learn about mapping an emotion episode. She also describes emotion regulation strategies and investigates personal motivation and meaning in work.