Conversations Without Words: Using Nonverbal Communication to Improve the Patient-Caregiver Relationship

Presented by:
  • Judith A. Hall

How a clinician behaves through nonverbal signals and style has an impact on patients and is considered an important component of patient-centeredness. Similarly, the clinician’s skills in accurately perceiving the patient (for example, the patient’s emotions, health experiences, needs, expectations or personality) are important for diagnosis, decision making and creating a wholesome relationship. Nonverbal skills can be improved through practice, insight and training interventions.

During this webinar, Judith discusses the importance of nonverbal communication in clinical and personal interactions, and reviews the supporting research evidence from social psychology and medicine. Tips from this webinar can be used for improving interpersonal perception skills in clinical situations.

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