Patients continually indicate that their ideal clinician is one who listens. At the same time, the complaint that “doctors do not listen” is ubiquitous. This webinar explores this apparent paradox by addressing what listening actually is in clinical settings, its importance and impact and whether listening can be taught and learned.

During this webinar, Dr. Fuks teaches us what listening is in clinical settings and its function in clinical interactions, as well as why listening is the foundation of the clinical method. He also explains the different types of “deafness” found among caregivers and their causes. Finally, he instructs us how to teach clinical listening skills.